// // case study - 01

Booking management system

A web application for a service company that replaced phone and Excel bookings: online scheduling, staff calendars, email reminders and an admin panel.

Client / type: Web application · service business
Role: Database architecture, backend and API, admin panel
Tech stack: Laravel
PHP
MySQL
React
Links: Not publicly available

01 / Problem

The company took bookings over the phone and tracked them in an Excel sheet. Double bookings happened, clients forgot their appointments, and the owner had no clear overview of staff availability.

02 / Solution

A web application where clients pick a service, a staff member and a free time slot on their own. The system automatically sends an email confirmation and a reminder the day before, and the admin panel shows every staff calendar in one place.

03 / My role

Database design and architecture
Backend logic and REST API in Laravel
Admin panel for managing appointments and staff
Automated email reminders

04 / Result

Bookings happen online without double-booked slots, and staff spend less time on the phone and on manual record keeping.

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